Mum’s anger as daughter is kicked out of pool area in Fareham

Sophia Wheeler with her son Freddie outside Fareham Leisure Centre
Sophia Wheeler with her son Freddie outside Fareham Leisure Centre

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  • Fareham Leisure Centre say spectating during lesson broke pool rules
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MUM Sophia Wheeler was left fuming after staff at a leisure centre told her eight-year-old daughter that she could not stand by the pool.

Mrs Wheeler was accompanying her two-year-old son Freddie in a swimming lesson and her daughter Rose was watching from the poolside.

We apologise for any confusion caused over the rules and in an attempt to avoid a situation like this again we will place a sign in the teaching pool area explaining the spectator rule.

Spokeswoman for Everyone Active, which runs Fareham Leisure Centre

But staff at Fareham Leisure Centre said this broke pool rules and insisted that Rose sit in the cafe instead, despite the only table at the window, where Sophia could still see Rose, being taken.

Mrs Wheeler, 40, said: ‘I lost over half a lesson arguing. All the other mums were staring at me.

‘Rose was upset. She didn’t understand why they were asking her to leave, she thought she had behaved.

‘There are no signs up saying no spectators.

‘If I had been told in advance when I paid for the lessons then I could have done something about it before.’

As Mrs Wheeler’s husband works full-time, she had taken Rose along the week before and nothing had been said about her being by the pool for the 30-minute lesson.

Mrs Wheeler, from Soberton, said she was upset by the way the staff spoke to her at the Monday daytime lesson and by the way they insinuated it would be fine for Rose to be left unsupervised in the centre.

Mrs Wheeler said: ‘Even if she was in the window seat at the cafe and I saw somebody taking her away, what I am meant to do?

‘Leap out of the pool in my costume and rush through the changing rooms, leaving Freddie unsupervised?’

A spokeswoman for Everyone Active, which runs the centre, said they would be putting up a sign to warn of the rules and refunded Mrs Wheeler for the lesson.

She added: ‘Our teaching pool spectator provision is located in the café.

‘We do not allow spectating on poolside as there is no provision for it.

‘We apologise for any confusion caused and in an attempt to avoid a situation like this again we will place a sign in the teaching pool area explaining the spectator rule.

‘We have many children aged eight and above who visit the centre without supervision. However, we accept there are many parents who would feel uncomfortable with allowing their child to visit the centre unsupervised at the age of eight.

‘We never wish to place any of our customers in an awkward position and have authorised a full refund to Mrs Wheeler.’