Youngsters to get advice on their consumer rights

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YOUNG people are invited to free events this week to learn more about their rights as shoppers.

Between today and Friday, community trading standards officers and volunteers from Portsmouth City Council’s The Edge scheme will meet young people to offer advice and information on shopping rights.

The events are set to take place today at Canoe Lake, on Tuesday on Commercial Road, and on Friday at Palmerston Road.

All three of the sessions will start at 10.30am, and end at 2pm.

Amy Forster, a community trading standards officer, said the aim was to make youngsters more aware of their legal rights.

‘Consumer detriment in the UK stands at about £6.6bn every year,’ she said. ‘With our younger generations having more and more disposable income from pocket money and part-time jobs it is likely they may not always be getting a fair deal when it comes to their purchases.

‘Research suggests 70 per cent of young people have been ripped off.

‘With so much advertising and trading directed at young people this figure is not surprising.

‘We want to make sure young people in Portsmouth are savvy streetwise consumers and make informed decisions before they buy.’

Tips on offer include advice on knowing how to ask for a refund, repair or replacement for faulty goods.

Youngsters will also be given advice on shopping around for the best deals.