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Shoppers' money is taken out of bank accounts



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Published Date:
08 August 2008
AN international crime gang has swiped thousands of pounds from the bank accounts of unknowing shoppers.
Up to 20 people have reported money being withdrawn from their Barclays accounts as far away as China and Canada.

The investigation centres on Asda in Gosport where it is believed many of the victims had visited.

The supermarket, along with the police and Barclays, has now launched a probe into the scam.

Margaret Galea, 66, of Newport Road, Gosport, said: 'I did my shopping at Asda then received a letter from Barclays saying there had been some suspicious withdrawals from my account.

'I checked and there had been five cash withdrawals from the Royal Bank of Canada of about £1,000 in total.

'It's odd to think it's happening so far away and it's awful because I'm a pensioner and I don't have a lot of money – they have just wiped me out.'

Deborah Gibbs, 48, of Fareham Road, Gosport, also had just under £1,000 taken from her account in the last few days.

She added: 'I just felt sick to my stomach when I found out – I was really panicking.

'I went to check how much money I had in my account on-line and I never go overdrawn, but there was a big fat minus next to my balance.

'People are struggling enough in the economic climate without nasty people like these stealing their money.'

The first reports of money being stolen from accounts were at the weekend.

There now may be more victims who have not yet realised they've been conned.

The ATM machines at the superstore are not believed to be under investigation as victims say they never used them.

Instead, the focus is thought to be on the chip and pin machines at the supermarket counters.

Barclays spokesman Danny Reardon confirmed that about 20 customers had reported losing money in the scam.

He added: 'This is an industry-wide issue and we would always recommend that customers keep a close eye on their accounts and let their bank know if there is any withdrawal that they do not recognise.'

Asda spokeswoman Jennifer England added: 'Customers can be assured that we are taking all the necessary steps to ensure the continued safety and security of all customer data.'

Gosport police have confirmed that they had received reports of the scam and are taking part in the investigation.


The full article contains 411 words and appears in The News newspaper.
Page 1 of 1

  • Last Updated: 08 August 2008 8:41 AM
  • Source: The News
  • Location: Portsmouth
 
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Kevin George,

Greenville 08/08/2008 14:49:12
This fraud was due to the SHOPS having poor security measures when they uploaded data to the banks/credit card companies. Hackers were able to 'listen in' to the transaction transmissions from shop to bank and capture the data on portable devices, as it happened in the USA too.. It is a warning to everyone to check your credit card and debit card statements and make sure that the items on there really are yours. These people have been clever globally and withdrawn small amounts from peoples cards over a long period of time so as not to be obvious. ALWAYS check your statements and challenge items early on.
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Old Nick,

Gosport 08/08/2008 21:15:23
I have, over the years, worked with the old OFCOM, BT and others investigating what can only be called telecommunications fraud. The problem with Chip and Pin systems is that they are conducted over unprotected telephone channels.

I would not go blaming ASDA, or that other Petrol Station, which experienced this problem a year, or so ago.

The advantage of this sort of crime is that it can effectively be conducted from ANYWHERE in the World! Whilst tapping individual lines might be considered likely, there is a much easier and virtually undetectable method.

EVERY Chip and Pin transaction is routed through an electronic switch. (You might call them telephone exchanges) These have a variety of ancillaries, which are programmable in different ways. All the crime cartel has to do is to get the programming detail of a couple of these electronic bits and the routing details of a few Chip and Pin circuits (and some other confidential info) and off they go! All of this stuff is normally password protected. BUT there are enough bent engineers out there, who will, for a not so small consideration, sell the necessary info to the crims. The bent employee gets his/her payoff and no comeback, while the criminal taps in, electronically, say from Bulgaria and downloads a day's worth of Chip and Pin Data........ BINGO! and we are all stuffed!

In 1990 I was informed by OFCOM that 95% of telecomms scam is perpetrated by telecomms professionals.......... It only takes one of the tens of thousands.........
3

Scott McGarveys Perm,

Portsmouth 08/08/2008 22:11:39
One idea is to keep an minimum amount of money in your current account and transfer monies in as and when you need it, rather than have thousands sitting in your current account with is more open to theft via fraud.
4

Michael S.,

09/08/2008 00:59:06
Alot of the crime of that type of things is coming from China,the middle east,the bank should have rang the people when they noticed suspicious behavior before letting the money go out,especially if they knew it was from 1 shop.
Watch where you use your bank card and watch where you throw away your receipts,for those people going thru the rubbish bins and tips are not who you think they are.
5

Old Nick,

Gosport 09/08/2008 02:25:54
I don't know if you can still do it, but when I was travelling the world, I'd tell my bank in which country I was stopping. Then nothing would get past them elsewhere.
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