A TRUST fund has paid more than £2.5m to customers since it was formed.
The Southern Water Charitable Fund had paid millions of pounds to more than 4,600 customers in need.
The trust was started in 2007 and gives customers grants to help pay off some of their debt.
Alternatively, they can be placed on a crisis payment rate through which they pay £4 a month for six months before the balance of their debt is paid off by the trust.
Sandy Redhead, the trust fund’s co-ordinator, said: ‘We understand that our customers may experience financial problems, particularly in these difficult economic times.
‘The help offered by the trust fund does not end with cash – we can also help with household appliances.
‘For people who qualify by having young children or medical conditions, we can help with washing machines, fridges or cookers.
‘The trust fund also awards organisational grants to agencies which offer money advice to people experiencing financial difficulty.’