RESIDENTS claim drunken and loud users of Portsmouth’s Etap hotel are making their lives a misery.
Tim Downie, who owns a flat in the Vista building in Fratton Way, says he and other homeowners have been left frustrated by people returning from pubs and clubs to the hotel at weekends.
The budget chain is popular with revellers and boasts the hotel is in ‘great proximity to the shopping and nightlife of Portsmouth town centre’ on its website.
Mr Downie, vice-chairman of the Vista Association residents group, told The News he has been seeking a resolution to the problem with Etap, Hampshire Constabulary and Portsmouth City Council since he bought the fourth-floor property in 2009.
He said: ‘I have three windows in the direction of the Etap and we get a lot of noise coming from it on Thursdays, Fridays and Saturdays.
‘There have been incidents of people throwing up and throwing glass bottles – it’s not very good for our residents.’
The 47-year-old added: ‘Before I moved here I didn’t know what an Etap was. I wouldn’t have moved here if I did.’
Rebecca Baines, general manager of the Etap Hotel Portsmouth, said the firm is working with the police to address the issue.
She said: ‘As with our retail partners in the Pompey Centre, we take any noise complaints seriously.
‘We are aware of Mr Downie’s concerns and are working very closely with Hampshire police to address the matter.’
Richard Lee Portsmouth, the city council’s pollution control manager, said: ‘We’ve contacted Etap hotel management to address the complaints about noise from the residents of neighbouring properties. The complaints mainly relate to guests arriving at the hotel late in the evening and causing a disturbance outside.
‘The hotel management have hired a security guard to work on the busiest nights to help intervene if guests become rowdy.
‘We are liaising closely with the police in this matter to ensure the hotel is dealing with the matter seriously and we are encouraging residents to contact us when the problems occur.’