Portsmouth survey explores where to find health info

Fears raised over lack of GP surgery at homes site

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PEOPLE are being asked to complete a survey to find out how easy it is to get information and advice about health and social care services.

Healthwatch is a new national consumer watchdog, which wants to find out where people go to find out about services such as GP surgeries, hospital treatment, dentists, community care, social workers and residential care.

A questionnaire has been developed by the University of Portsmouth, which is working with Portsmouth City Council and charity Learning Links.

Tony Horne, strategic healthcare projects manager at the university, said: ‘This work is vital. Effective signposting to information which meets the needs of the population will improve experience of the healthcare system, help define realistic expectations and improve patient welfare.

‘The research will ensure future services offered by Healthwatch Portsmouth are in tune with the needs of the population.

‘And in the information era we now live in, there is no better time to transform the internet into another tool for both the patient and health professionals.’

The survey is available online, go tosurveymonkey.com/s/healthwatchresearch

Hard copies are available at Learning Links offices or from the Civic Offices in Guildhall Square.