‘In her last hours the staff looked after her needs and ours’

HAPPY HOME Eleanor Monksfield, who died after being well looked after at Hazeldene Rest Home in Alverstoke, Gosport
HAPPY HOME Eleanor Monksfield, who died after being well looked after at Hazeldene Rest Home in Alverstoke, Gosport
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AS A nurse practitioner, I am fully aware of our ever aging population.

And sadly I am also aware of the all too often poor care our elderly vulnerable population receive.

Often in the press are cases of abuse and neglect suffered at the hands of those who are supposed to be caring.

But how often are the good care homes reported on and their staff congratulated?

I want to highlight outstanding care, from the view not only as a health care professional but as a relative.

My grandmother Eleanor Monksfield, 80, went into Hazeldene Rest Home, in Alverstoke, Gosport, after being in hospital after a fall.

From the outset the staff at Hazeldene made my grandmother feel so welcome and safe and soon settled her in.

The staff were also very welcoming and friendly to the whole family, reassuring us they would look after her.

Dementia can cause some truly challenging behaviour, including violence. There are times when the staff have been hit, spat on and goodness knows what else.

But they still maintain their professionalism and caring attitudes at all times.

Sadly, my grandmother recently became very unwell with terminal cancer and very quickly deteriorated.

Every member of staff showed her an abundance of love and care maintaining her dignity at all times.

In her last hours, the staff not only tended to my grandmother’s needs but they also attended to ours, ensuring we were fed and watered.

They were there to listen and give those much needed hugs at a harrowing time.

It is very difficult to put into words mine and my family’s appreciation to the unsung heroines of Hazeldene.

Thank you Hazeldene.