My ghast was flabbered when the manager of my local supermarket said to me: ‘I only speak to customers who are polite.’
To which I replied: ‘I am assertively complaining that your store has ripped me off again.’
Was I impolite to the young man? No, of course not.
But when he wouldn’t give me a contact name or e-mail for someone at head office, I did carry on with the complaining.
For the second time in a few weeks the £2 discount I was due had not been deducted on the till receipt.
Lots of my girlie pals have also experienced supermarkets not deducting discounts.
Enough! It’s time to send all the info to BBC1’s Rip Off Britain programme.
Maybe if Auntie Beeb investigates our nation’s supermarkets, we might actually get our discounts every time.