Buried box means no Christmas television

22/12/2011 (SB)''A few residents in Anson Close in Rowner, Gosport, have been left without television channels and phones after their lines were cut through on the new Rowner development.''Pictured is: (l-r) Patricia Sprackling (40) and Natisha Mancell (41) next to the box which supplies their Virgin Media and has been buried half in and half out on the new Rowner development.''Picture: Sarah Standing (114470-8500)

22/12/2011 (SB)''A few residents in Anson Close in Rowner, Gosport, have been left without television channels and phones after their lines were cut through on the new Rowner development.''Pictured is: (l-r) Patricia Sprackling (40) and Natisha Mancell (41) next to the box which supplies their Virgin Media and has been buried half in and half out on the new Rowner development.''Picture: Sarah Standing (114470-8500)

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PEOPLE living next to a major housing development say they have had their television and phones cut off by workers.

Work is moving forward on the redevelopment of the Rowner housing estate in Gosport.

But people living in nearby Anson Close say workers buried an electrical box used to power their internet, televisions and phones.

Virgin Media said it was working with construction firm Taylor Wimpey to fix the problem but nothing can be done for Christmas.

Patricia Sprackling, 40, of Anson Close, said: ‘It has been a nightmare. We have been having problems for months.

‘I spoke to someone from Taylor Wimpey and they were really good at sorting things out for us. But now the problems have got worse.’

Patricia’s husband Harry is recovering from chemotherapy after being diagnosed with non-Hodgkin’s lymphoma.

‘Being able to relax with the TV and use the internet has been a lifeline for him while he is recovering,’ she added.

The couple have been without a working phone line for 11 months.

Harry, 45, said: ‘I’m a builder so I know how it works and I know these things happen.

‘But we were getting wires cut a couple of times a month and Virgin had to keep coming out to fix it.’

Neighbour Natisha Mancell, 44, fears she will be without television for Christmas.

‘You don’t realise how much you miss the TV until it’s gone,’ she said.

‘Virgin can’t do anything because the box with all the wires in has been buried.

‘Where they are raising the ground level they have left the box where it is so now it is half-buried in cement and nobody can get at it.’

A spokeswoman for Virgin Media said: ‘We were informed work carried out by Taylor Wimpey has caused damage to our cable network.

‘The damage is so severe a full reconnection is not going to be possible for Christmas.

‘We’re looking into providing complimentary mobile phones, freeview boxes and broadband to the customers for the Christmas period.

‘We’re extremely sorry for any inconvenience caused.’

Despite Virgin Media’s explanation of the situation, Taylor Wimpey denies the disruption has anything to do with construction work at the site.

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