TRIPS to Butlins, fish and chips at the seaside and daily games – Cross Way House really puts the care into home.
Employees at the home, in what was formerly the Havant War Memorial Hospital, have won a clutch of awards for the way they look after elderly residents.
Each year Brookvale, the company that owns the care home, holds an awards ceremony across the country and it has named Cross Way House care home of the year for the south.
And four employees were singled out for awards for their outstanding work.
Manager Mandy Clarke was named chief executive officer of the year. She said: ‘I’ve been here for almost two years and I’ve loved every minute of it.
‘It is a fabulous home. We have very high occupancy levels because people like it so much here they don’t want to leave. In other care homes people often move to other places because they are not happy.
‘We’re very active in the community and regularly take our residents to the mayor of Havant’s coffee morning.
‘The residents go on holiday together and we go for trips to the seaside for fish and chips.
‘We have an activities officer who organises brilliant activities to take part in.’ The care home, in Crossways, holds three-monthly forums with relatives where they can raise issues and see how well they have done on the previous month’s objectives.
The home caters for elderly people and people aged 50 and over with learning disabilities.
Nana Fosuhemaah won employee of the year. She said: ‘I was so happy to have won employee of the year.
‘I was shocked because we work here as a team. We’re like sisters working together. The residents are really, really lovely.
‘We get on so well. We look after them but they are also our family here.’
Tara Mifsud and Hayley Wright received commendations in the employee of the year category.
Frank Allen, 95, said: ‘Mandy is a real doll. She looks after us very well.’
And Jacqueline Reid, 70, added: ‘I like it here, it’s nice.’