Families vote care home top of the league

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THE warm and friendly environment of a care home has earned it a top award.

Whitehaven in Horndean scooped the Care Home of the Year Award at the Hampshire Care Association celebrations.

The owner says the award is all the more meaningful because it was voted on by residents and their relatives.

Whitehaven was praised for the way staff look after residents and communicate with families.

Roland Fiford is the owner of the home, which he opened 14 years ago.

He said: ‘It felt good to receive this award but it is for the staff and the manager Beverley Walton.

‘It was voted for by the relatives of the people at the home.

‘They give their views and it is a vote of confidence from them on the care we provide.

‘Beverley has been here 13 years and is a credit to Whitehaven.

‘She gives all her time to the home and is on call 24 hours a day.

‘If there are any problems with anything she is there.

‘She has dedicated her life to the home and caring for the elderly people that we have there.’

The care home has 15 bedrooms and specialises in looking after people with dementia.

A lady is employed especially to come in and do activities with the residents, which could be anything from arts and crafts to cooking.

There are regular quizzes and treatments such as reflexology.

And there are two resident cats and dogs.

Beverley said: ‘We’re delighted to get the award.

‘It happened at the Ageas Bowl and the congratulatory messages started pouring in.

‘This is a very warm and friendly home.

‘In fact, people mistakenly call the lounge the front room because it’s so homely here.

‘We only have 15 residents so it’s nice and small.

‘It means an awful lot that it was voted for by the families of our residents.’