Kaylie delighted after costly clamp fee is refunded

7/10/11     MO''MP Penny Mordaunt with a happy kaylie Brook 23 who has had a �205 refund after getting clamped at the Cosham cap park behind Iceland''Picture: Paul Jacobs (113552-1)
7/10/11 MO''MP Penny Mordaunt with a happy kaylie Brook 23 who has had a �205 refund after getting clamped at the Cosham cap park behind Iceland''Picture: Paul Jacobs (113552-1)
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MOTORISTS are fighting to get their money back from controversial wheel clampers who patrol a car park in Cosham.

Motorist Kaylie Brook is tasting victory after she recouped the £205 she was forced to pay City Watch Enforcement – but hundreds of others have not been so lucky.

Clampers believed she had not displayed a ticket for parking at the car park behind the Iceland store in August.

But Kaylie, of Silverdale Drive, Waterlooville, received a letter from the Enfield clamping firm this week to say her appeal against the charge, which she lodged just days after being clamped, was successful and the full amount would be refunded.

City Watch accepted she had bought a ticket after Kaylie sent photos showing how it had fallen off her dashboard.

Kaylie, 23, said: ‘I’m over the moon that I’ve finally managed to get the money back. The whole experience has been very stressful.

‘The clampers told me I had to pay up even though I pointed out to them that the ticket had fallen off the dashboard.

‘They wouldn’t have any of it and told me I had to take it up with their head office. It was such an extortionate amount of money to pay. I had to take it out of the bank.’

Figures from a database set up by Portsmouth North MP Penny Mordaunt show that 180 motorists have appealed against the £205 clamp fees – but only two, including Kaylie, have had their money back.

Others have had rejection letters or are still waiting for a response from City Watch, which has charged 350 motorists at the car park since June.

Ms Mordaunt set up the database with Lee Baron, the managers of the car park, last month to see if more people can get their cash back.

She said: ‘I don’t want people to give up. City Watch are behaving very badly.

‘We are looking into giving people a good will gesture, where they will be given a six-month parking permit to compensate for their ordeal.’

Ryan Kenny, of City Watch, said: ‘There will be no reason for motorists to be clamped unless their ticket has expired.

‘They will have abided by the terms and conditions of parking as clearly stated on all of the signage onsite and will have no reason to appeal as a result of parking in accordance with the restrictions in place.’