CUSTOMERS have been turned away from buying their shopping at Asda, in the Bridge Shopping Centre, Fratton, after an electrical fault forced the shop to close.
The till system and phone lines stopped working at around 1.30pm today and shoppers were refused entry into the store.
Customers who were already in the store were allowed to continue shopping and had to agree a price with managers for the their shopping.
Only cash was being accepted for these agreed prices.
Bee Hessell, spokeswoman for Asda stores, said: ‘When the tills go down, it is standard practice to allow customers to agree the price of their shopping.
‘We want to do all we can to make it easy for them, and to make sure they are going home happy.
‘We cannot allow any new customers into the store until the problem has been fixed. We hope to have the problem resolved as quickly as possible.’
Electrical engineers are currently at the store investigating.