Police test out a new way of tackling nuisance

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Sussex Police is one of eight forces testing a new approach to tackling anti-social behaviour.

It has improved its service to victims in the last 12 months and the Home Office has asked the force to continue its work as part of a national trial.

This includes callers being taken through set questions that will assess their risk, which could lead to support from other agencies.

The government announced the pilots will be based on key principles, which are creating an effective call handling system, introducing risk assessment tools to quickly identify the most vulnerable victims, installing IT systems to share information on cases between agencies, removing the need for meetings, agreeing a protocol across all local agencies and engaging with the community to set out issues which are causing harm.

Superintendent Russ Whitfield said: 'Sussex Police are pleased to be a pilot force in this continued drive to improve service to the public should they experience anti-social behaviour.

'We have already made significant changes to the way that anti-social behaviour is tackled here in Sussex and as a result of this have been selected to be a national pilot force.

'We are recording anti-social behaviour differently and have set up mechanisms to ensure we capture repeat incidents. This is to deal with any cumulative effect or when incidents are reported to different agencies yet involve the same community, victim, or offender.

'We then look at tackling these issues in the most effective way. We will continue to work with our partner agencies to tackle these incidents, improve our service and to achieve a positive outcome.'