All-clear for council as complaints dismissed

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HAMPSHIRE County Council has been given a clean bill of health from the local government watchdog for the past year.

Eighty-eight complaints were made to the ombudsman, Dr Jane Martin in 2010-11 and no cases of maladministration were found against the council.

Of the 88 queries, 38 were deemed to need investigation. Of these, the ombudsman stopped investigations on 10 because a settlement had been agreed and accepted as a satisfactory outcome. Twenty of the complaints resulted in findings of no, or insufficient, evidence of maladministration.

A further 12 complaints were either outside the ombudsman’s jurisdiction or not pursued. Not all complaints are decided in the same year they are received so the number of complaints received and the number decided will be different.

Leader of the council, Councillor Ken Thornber said: ‘Once again the local government ombudsman has not upheld any complaints against the county council.’

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