Union warns on tax enquiry office closures

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UNION representatives in Portsmouth today warned again the closure of tax enquiry offices.

Five members of the PCS, the trade union for HM Revenue and Customs, were in Cascades Shopping Centre informing the public about potential changes to HM Revenue and Customs enquiry offices.

Union representatives warned against the closure of tax enquiry offices

Union representatives warned against the closure of tax enquiry offices

The Revenue is set to trial a pilot in the north east of England that will see the offices shut down and customers directed to use the internet or telephone as their first port of call.

Dave Hansford, one of the representatives, said: ‘We disagree that the offices might close as we pride ourselves on our face to face customer service.

‘They should have somewhere to walk into so they speak to a person.’

Protests have been held all over the country this week in different regions and will continue to be held.