Portsmouth council service desk hours to be cut in New Year

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THE opening hours of Portsmouth City Council’s customer services desk will be cut in the New Year.

Customer services are now open Monday to Friday from 8.30am to 5pm but from January 4 they will only be open from 9am to 4pm.

The helpdesk line (023) 9283 4092 will follow the same hours.

But the council is introducing pay machines in an effort to cut waiting times.

The services desk deals with issues including council tax, parking, family information, taking payments, housing benefits and licensing.

The council is encouraging residents to use the website portsmouth.gov.uk to pay council tax, parking tickets and rent.

The desk and helpline will be closed from Christmas Day to December 28 and on New Year’s Day.

For children’s social care during the festive period call (023) 9283 9111 or 08456 710271 during usual office hours.

For adult social care, call (023) 9268 0810 at any time.

For emergencies call 08456 004555.