Cancer patient’s fury after she gets parking fine

120071_QA_DISABLED_10/01/12''Susan Hay was given a parking ticket when she parked at Queen Alexandra Hospital in Cosham, despite having a blue disabled badge displayed. ''Picture: Allan Hutchings (120071-368)

120071_QA_DISABLED_10/01/12''Susan Hay was given a parking ticket when she parked at Queen Alexandra Hospital in Cosham, despite having a blue disabled badge displayed. ''Picture: Allan Hutchings (120071-368)

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TERMINALLY-ill Susan Hay has spoken of her anger after being wrongly given an £85 parking fine at Queen Alexandra Hospital.

The former nurse was visiting the hospital for tests because she thought her aggressive cancer had spread.

After spending the day in various departments, she returned to her car and found a parking ticket on the windscreen – even though she had not broken the rules.

The 62-year-old, who has only been given a few years to live as she has bone cancer, said the experience made a bad day even worse.

Parking wardens claimed Mrs Hay had failed to display a valid ticket – when in fact she had her disabled badge in the car window which allowed her to park all day.

Mrs Hay, of Mill End, Emsworth, who used to work at Bosmere Medical Practice, said: ‘I was upset anyway because I had been there all day and been to every department.

‘It’s very harrowing getting a ticket when you are ill. They just want their £85 and that’s it.

‘We all make mistakes, but you have got to take care, you have got to do your job.’

After initially believing her cancer had spread and after several tests, Mrs Hay was told she had a mouth abscess.

She later wrote a strongly-worded letter to the Private Car Parking Enforcement Agency, which patrols the hospital car parks. The fine has now been cancelled.

Mrs Hay, who ran the Great South Run five times before being diagnosed with cancer in 2010, said: ‘I said as compensation I would like £85, and if payment is within 14 days, it’s £60. I repeated what they had said to me. They said they had cancelled it, but there was no apology.

‘It would have been nice for them to say sorry.’

Jane Smith, spokeswoman for Carillion services, which employs the parking agency to manage the car parks, said: ‘There was some issue of how the ticket was displayed. The fine has been cancelled. A letter is going out explaining this and why the ticket was issued. There will be an apology for any distress caused.’

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