Disruption angers Portsmouth train passengers

Trains at Portsmouth Harbour station
Trains at Portsmouth Harbour station
jpns-19-08-17 retro Aug 2017

Victory - Passengers line the rails of Viking Victory

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PASSENGERS are angry at continuing problems on the Portsmouth trains.

Commuters were held up by 30 minutes yesterday morning due to signalling issues at Portsmouth Harbour station.

Network Rail engineers were able to fix the problem and trains started running again at 8.25am.

A bus service was provided for commuters coming off the ferry to take them to Portsmouth and Southsea.

But the repercussions of the delays were felt all morning.

Portsmouth North MP, Penny Mordaunt has often voiced her opinion on the train problems.

She said: ‘I understand that signalling problems happen on all lines but the recent increases on train ticket prices makes it harder to accept when things go wrong.

‘Value for money is poor and a recent survey saw the Portsmouth to Waterloo line as the second worst for customers getting good value for money.

‘Customers are paying a fortune and do not expect to suffer this many delays.’

Lee Davies, from St John’s Avenue, Purbrook, who uses the Portsmouth to London Waterloo line, said: ‘I pay thousands of pounds to get on the train at Havant and I suffer delays, setbacks and cancellations.

‘I have been a regular commuter for 10 years but have never known the service to be as bad as it is at the moment.’

These are the second set of delays this week with many commuters being held up on Monday with issues on the Portsmouth Harbour to London Waterloo line.

Network Rail released a statement which said: ‘We became aware of the problem at 5am and we had engineers on the scene to fix the problem.

‘Normal service resumed at 8.25am and a bus service was made available.’