KIND-HEARTED publicans Jayne Tilsley and her partner Miles Teece go the extra mile to make their punters happy.
Nothing is too much trouble – and there is always a smile greeting you when you walk into The Woodpecker pub in Waterlooville.
The couple were jumping for joy when they were presented with a trophy for winning The News’ Pub of the Year competition.
We asked readers to tell us why their local was better than any other and the nominations came in thick and fast.
Some pubs were nominated for their great pints and bustling atmosphere, while others made the short list for their quirky ambience and friendly staff.
The News received hundreds of nominations and readers were then asked to vote for the winner from a short list of 50.
These were whittled down to four pubs and a judging panel faced the difficult decision of picking a winner.
The other four finalists are all in Portsmouth. Coming fourth is The Royal Standard, in Edinburgh Road, third is The Eastfield Hotel, in Prince Albert Road, Eastney, and second is The Good Companion in Eastern Road, Milton.
Winning landlady Jayne is having a cabinet specially made for her trophy.
The 42-year-old told The News: ‘I can’t believe it.
‘We are very, very proud. We couldn’t have done it without our team and the customers who support us.
‘We never expected to win pub of the year.’
There’s never a dull moment at The Woodpecker, in London Road. They have a themed fancy dress disco every month and a range of themed nights throughout the year.
Next Friday staff will be kitted out in stars and stripes for an American-themed night and a Caribbean night is also on the cards.
Earlier this year there were more than 50 pampered pooches in the car park for a dog show.
Jayne added: ‘I was really poorly over Christmas and my customers got me through it. What makes the Woodpecker is our customers.’
She also wanted to thank The Orchid Group pub company.
Customer Paul Sully, 46, said: ‘It’s such a relief having something in the community that understands what people want.
‘It’s such a vibrant place.’