CALL centre staff received a visit from an energy minister to promote national Energy Saving Week.
Households are being encouraged to save money and energy by making sure they are not wasting it.
And to hammer home the message, Baroness Sandip Verma, a minister in the Department of Energy and Climate Change, yesterday made a flying visit to Scottish and Southern Electric in Penner Road, Havant.
There she discussed ways of helping customers save money by making small changes to make their homes warmer and lower their energy bills.
Baroness Verma said: ‘Energy Saving Week is really important because it allows people to save money and make their homes more efficient. Also, finding out ways of being able to make sure that they are not actually overusing and wasting energy.
‘One of the things that’s quite prevalent is people are not natural switchers.
‘They stay with companies and they don’t go out there and search the best deals for themselves.
‘Part of what we try to do is make sure people are aware of the opportunity to save money by switching.’
The Citizen’s Advice Bureau is backing Energy Saving Week along with other charities.
Sam Peacock from SSE said: ‘There are three things that are important.
‘The first is we want to make sure of is that the customer’s on the right tariff. You could save around £90 by being on a direct debit tariff.
‘The second is making sure people take advantage of energy efficiency measures. So, for example, efficient boilers – which could save around £300 a year.
‘We’re trying to get customers to engage with us. And there’s a lot of assistance for vulnerable customers.
‘For example, if you’re on benefits you can end up getting money off your bill. But you need to contact us.’
Smart meters are available to customers so they can keep tabs on what appliances use the most energy throughout the day.