Help for Freeview users affected by new 4G services in Southsea

By The Newsroom
Published 15th Jun 2017, 16:32 BST
Updated 21st Jun 2017, 15:21 BST
NEW 4G services have been switched on in Southsea, giving people faster access to the internet on smartphones and tablets.

However, there’s a chance some 4G mobile signals transmitted at 800 MHz will cause interference to Freeview, which is TV received via an aerial.

Signs of interference are loss of sound, pictures going blocky, freezing or the TV screen going blank.

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Company at800 is offering free support to households that rely on Freeview for their TV, to resolve 4G related interference problems.

Ben Roome, chief executive of at800, said: ‘If you rely on Freeview for TV, we can arrange for one of our accredited engineers to visit homes to fix Freeview interference caused by 4G signals, free of charge.