Bank launches ethical poll

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The Co-operative Bank has launched a major poll to understand customers’ views on values and ethics.

The results of the poll will be used to renew and refresh the content of the bank’s ethical policy and define the bank’s wider values.

The poll will seek views on the five pillars of the bank’s current ethical framework, which include economic and social development.

Niall Booker, chief executive of The Co-operative Bank, said: ‘This is an important milestone in the transformation of our bank.

‘We have a clear turnaround plan with a vision to create a smaller, more efficient, sustainable bank focused on serving individuals and small and medium-sized businesses, which is set apart by its commitment to values and ethics.

The poll will run from today until June 30 and can be found online at