Community bank celebrates ten years in business
The team recently celebrated ten years in business by hosting a drinks reception at Lakeside.
Staff and customers reminisced over some of the major developments they’ve seen in the last decade.
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Hide AdThe firm serves individuals and clients in 207 branches throughout the UK and, in 2017, the 146-year-old company was named ‘Britain’s most admired bank’.
Phil puts any customer loyalty down to the bank’s business model - providing a local, personable service while keeping up-to-date with digital developments.
Phil said: ‘We’re all so proud to be celebrating this milestone. We’re a real community bank. We love it when our customers pop in to visit us and we’re passionate about keeping that personal touch.
‘If you have a query about your account it’s comforting to pop in and see a member of the team, discuss any concerns and get the help and assistance you need. I think that aspect, which was commonplace many years ago, has disappeared from a lot of banks. It’s a real shame but it’s one of the many reasons why our customers bank with us.’
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Hide AdWith the perfect recipe for customer-focused financing, it’s no surprise that the bank kick-started the year with a boost in lending and deposit-taking.
Handelsbanken’s Portsmouth branch is run by a team of local bankers with a combined 250 years’ experience in the trade.
Phil added: ‘Our continual profitable growth in the UK has primarily been achieved through our overwhelming focus on satisfying our customers.’