Electricity firm vows to stop cold calling

Picture: Malcolm Wells

Five reasons to buy Friday’s News - including The Guide entertainments pullout

Have your say

THE decision by energy firm EDF to stop cold calling has been described as ‘better late than never’ by a consumer expert.

Richard Thomson, who writes for The News’ weekly Streetwise page, also said the decision was long overdue.

He added: ‘This ends a long-standing scandal of door-stepping commission-hungry energy representatives cutting corners with the truth and misleading people into signing contracts for electricity and gas that was nothing short of fraud.

‘Frequently elderly people were targeted, signatures forged, and pushy salespersons refused to leave people’s homes until they signed up.

‘This is a long-overdue measure which should have been put in place years ago if the statutory watchdogs had been listening and prepared to show their teeth. All I can say is better late than never.’

EDF is the third company to stop cold-calling after pressure was applied by energy watchdog Ofgem.

Four of the Big Six suppliers, Scottish Power, SSE, EDF Energy and npower are being investigated by Ofgem over their doorstep practices.