Good rail service can be rewarded

Picture: Malcolm Wells

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CUSTOMERS travelling on Southern Railways are being asked to nominate train staff for outstanding service.

It’s part of National Customer Service Week that’s being run all this week and nominations can be made at

All nominees will be judged and the finalists will be invited to a celebration lunch.

Emma Toms, Southern’s head of customer experience said: ‘We strive to offer the best possible levels of customer service all year round as a matter of course, but National Customer Service week is a great opportunity for our staff to get involved in fun activities at stations.’

Activities include Meet the Management sessions, raffles, balloon giveaways and more.