Onecom secures £30m funding from HSBC UK

The five-year funding deal, from HSBC UK, will enable Onecom to invest in customer experience, systems and teams. 

Initial projects include upgrades to the company’s IT systems, increased use of AI to support customer service teams, and an increase in resource. 

CEO Ben Dowd said: ‘This funding from HSBC UK recognises Onecom’s huge potential for significant growth, building on our position as the UK’s leader in business to business communications technology for the UK SME.

‘Onecom’s success to date is built on strong partnerships with global brands, outstanding customer relationships and the agility to expand through acquisition while nurturing and growing our established customer base.

‘The funding reinforces our commitment to achieving that growth while placing strong customer relationships and outstanding solutions at the heart of everything we do.’