Criticism is not helpful - Emergency staff are '˜run ragged' | Reader Letter

I am writing in reply to Mr Wilcocks' letter regarding a '˜long wait' for an ambulance in Gosport.

Saturday, 30th December 2017, 1:50 pm
Updated Saturday, 30th December 2017, 2:00 pm

As a serving paramedic with South Central Ambulance Service I take issue with his comments about his perceived ‘poor service’. Also his rude comments re the ‘No Hope Service’.

In the Southern area of Hampshire – particularly Portsmouth and Gosport – we are absolutely ‘run ragged’ with jobs from the minute we log on to the minute we finish our shift 10 hours later.

The event as described was hardly life-threatening (which is the main reason the ambulance service exists) and an RRV (car) arrived 38 minutes after the original call.

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What may not be realised is that this car may have had to travel a long way to answer this call.

All calls are prioritised according to the severity of the incident.

Also the ambulance may have had to travel a long distance.

Did no-one think to pop this lady into a taxi and travel to the minor incident unit at Gosport War Memorial Hospital, or even to give her a lift there once it had been established that this was not life-threatening?

As regards his comment about the ‘No Hope Service’, the pages of this newspaper weekly contain letters from people praising us and I don’t think comments like ‘No Hope Service’ are justified.

Paramedic

Name and address supplied