Kinross care home in Portsmouth has 'turned things around' as it comes out of special measures

A CARE home in Portsmouth is no longer in special measures thanks to its latest inspection – although this found the service still requires improvement.

Tuesday, 5th May 2020, 9:41 pm
Updated Wednesday, 6th May 2020, 10:00 am

Inspectors from the Care Quality Commission found that ‘improvements have been made’ to the Kinross care home, in Havant Road, Drayton.

The home had been in special measures since January 2019, with a report in August highlighting a lack of qualified staff and allegations of sexual abuse not reported to safeguarding teams.

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Kinross Residential Care Home in Havant Road, Drayton, Portsmouth. Picture: Sarah Standing

One person had been involved in 15 incidents of sexual abuse in the month before the inspection, with 12 incidents not passed on to the home manager or the local safeguarding team.

The latest inspection found the home had made ‘timely referrals’ and took ‘prompt actions’ when working with the local authority safeguarding team, and a social care professional from Portsmouth City Council said the operations manager at the home had ‘turned things around and created a positive culture’.

A healthcare professional visiting the home and quoted in the report said: ‘I have only ever found the staff happy, pleasant and accommodating.

‘(The manager) appears to have transformed the home into a much warmer welcoming caring place.

Kinross Residential Care Home in Havant Road, Drayton, Portsmouth. Picture: Sarah Standing

‘The atmosphere has been lifted, staff appear better trained, supported and happy.

‘The residents always appear clean, well cared for and happy.’

Staff morale had been been affected by the previous report, the home’s manager told inspectors, with the team striving to provide ‘a reliable, dependable, and positive presence’.

But the home has been found to require improvement in categories measuring its effectiveness, safety policies, and leadership, and has been rated ‘good’ in categories measuring staff’s care and responsiveness.

A member of staff told The News that representatives from the home would not be commenting on the latest report.

Bethesda Healthcare Ltd owns Oaklands Care Home, in Waterlooville and Otterbourne Grange Residential Care Home, in Winchester, both of which were rated as ‘requires improvement’ by CQC after their last inspections.

The company also owns Westhampnett Nursing Home, in Chichester, which was rated as ‘good’ after its latest inspection by the regulator.