NHS Direct switched off as new number kicks in

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THE new number people can call for fast medical help has now officially gone live across Hampshire.

As previously reported, the NHS 111 number had a ‘soft’ launch last month.

But now NHS Direct no longer exists, and people should call the new number if they need health advice, information or if they have a non life-threatening health issue and are not sure where to go for treatment.

The free number is staffed by a team of advisers, supported by trained paramedics and nurses, who will assess the caller’s symptoms, provide relevant advice and direct them to the right local service at that time.

It is hoped pressure will be taken off 999.