Streetwise to the rescue in the saga of a faulty cooker

Richard Thomson has worked for leading UK and European companies as a market research analyst, and in consumer education and protection with trading standards.

E-mail him with your question at [email protected] or write to Streetwise, 1000 Lakeside, Western Road, PO6 3EN. Briefly outline the details, and include your name, address and phone number, and include any reference or order numbers.

Answers to questions are for guidance only, and must not be taken as a complete statement of law. Richard also attends some sessions at the News reporter’s surgery at the Gosport Discovery Centre. This is every Tuesday between 9am and 1pm and Richard is there on the first two Tuesdays of the month.