AMY Headrige has been waiting for a new wheelchair for two years – and it took a phone call from her mum to The News to make it happen.
As previously reported, the 18-year-old, of Holmdale Road, Gosport, was forced to use a wheelchair used by her great-grandmother Joyce Payne while the Solent NHS Trust tried to find one suitable for her.
Now Amy – who in 2010 asked the NHS for a specially-designed wheelchair with chest straps and a reclining seat to keep her upright – has finally been given the one she needs.
But it only happened after Amy’s mum Stephanie called The News to tell of the family’s frustration at the length of time it was taking to get it sorted.
The NHS sprung into action and delivered Amy a new wheelchair the day after we told of the delays on October 24.
Relieved Mrs Headrige said: ‘I would say that I was delighted when the new wheelchair finally came, after all this time.
‘I felt that I had to call The News because nothing was getting done and no-one was listening to me.
‘Amy has told me she definitely feels more comfortable which is a relief.
When Mrs Headrige first asked the NHS trust for help in 2010 it could only offer her daughter an alternative wheelchair to the one she wanted – but it kept breaking down.
Engineers were sent out to fit new wheels to that wheelchair but it didn’t solve the problem.
Then in August NHS officials told Mrs Headrige it had found a suitable wheelchair but there was going to be a delay while parts were being ordered.
Mrs Headrige said: ‘Time is precious for people who have the same condition as Amy.
‘I want to be able to do important things with her in life rather than chasing up something which should be there in place already.
‘Despite everything it’s been worthwhile because this new chair has now benefited Amy.
‘I would definitely do it all over again.’