Productivity gains are all about rewarding staff

Chief executive of Ricardo, Dave Shemmans
Chief executive of Ricardo, Dave Shemmans
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LEAN business specialist Fedden USP has commissioned a report to look at how leading organisations define productivity – a key area of focus for many businesses in 2017.

The Gosport business worked with consultancy Ricardo plc in West Sussex to create the report.

Chief executive of Ricardo Dave Shemmans said he believes that employees should be rewarded for what they do to improve efficiency as this is key to improving productivity.

He said: ‘Encouraging ideas for improving productivity is as valuable as any customer service programmes and this is fundamental to any business to ensure sustainability. With today’s price pressures, productivity gains are the way to remain competitive.’

Mr Shemmans also said that achieving cost reduction is a real challenge for an already efficient business, so a company needs to find new things to sell that it can charge more for. He said IT can deliver some efficiencies in terms of maximising time as work can be passed across departments or to another country to achieve 24-hour working when it is required. And with technology continually changing, processes can be improved indefinitely.

To view the report go to