ENTREPRENEUR Sir John Timpson addressed visitors as a keynote speaker at the Solent Business Growth Summit 2017.
Sir John described his company’s unique, upside down management style that he believes is a key factor to the shoe repair firm’s success.
Speaking at the Ageas Bowl’s Hilton Hotel, Sir John said: ‘Our key to success is doing things differently.
‘I find the best way to plan is with an A4 pad and a biro.
‘We have no marketing department and we don’t advertise, but we do look after customers and staff well.’
Guests at the event described Sir John’s speech as ‘fascinating’.