HOUSEHOLDERS are urged to be on their guard against bogus companies offering council tax refunds or threatening them with fines.
Fareham Borough Council said the fraudsters operate by ringing or texting residents, pretending to be from the local council, valuation office or another company which deals with changes to council tax banding.
They suggest that the resident is either due a council tax refund, or owes more council tax and must pay it to them to avoid a fine. They will then ask for personal and bank details to allow them to process the refund or payment.
Council leader Councillor Seán Woodward said: ‘We never cold call, text or email residents requesting bank details. If you receive one of these cold calls please do not give any personal information and end the call as quickly as you can.
‘If council tax refunds are due or there is any change to your bill then the council will send a statement in the post to you to explain the situation.
If you are in doubt as to the authenticity of a call concerning your council tax account call 01329 824651 or e-mail council firstname.lastname@example.org