COMPLAINTS against Hampshire police have dropped – bucking the national trend.
A report by the police watchdog revealed 926 complaints were made in 2014/15 compared to 968 in 2013/14.
Across England and Wales there were a record 37,105 complaints – a six per cent rise. Only 16 forces’ complaint figures dropped.
The number of allegations made against Hampshire police has also reduced.
While 1,819 allegations were made in 2013/14 that has dropped to 1,605 in 2014/15.
More than one allegation can be made in a complaint.
Just 176 allegations that were investigated were upheld, while 854 were not upheld.
Of those allegations, 1,030 were investigated, 101 were withdrawn, 24 were disapplied, two were dispensed, one was discontinued and 403 saw local resolutions.
It took on average 73 days to finalise allegations that were dealt with by local resolution, 107 days for those locally investigated but 313 days with allegation investigations that were supervised.
On average it took between 98 and 101 days - depending on the way the complaint was dealt with - to finalise the 969 complaints finalised in 2014/15.
Chief Superintendent Mark Chatterton, head of the constabulary’s Professional Standards Department, said: ‘We are always keen to ensure that our standards are as high as possible and while these stats demonstrate that we are continuing to improve there is always more to do.
‘All complaints are reviewed to ensure that we learn from experiences.’