Thousands of security guards suffering PTSD after public abuse, University of Portsmouth researchers claim

THOUSANDS of security guards are being left traumatised after facing a constant tirade of abuse and violence while on duty, researchers in Portsmouth have claimed.
A security guard checks a bag at Cosham's former Mutiny festival.A security guard checks a bag at Cosham's former Mutiny festival.
A security guard checks a bag at Cosham's former Mutiny festival.

Scientists from the University of Portsmouth have said increasing numbers of security staff in the UK were suffering from post-traumatic stress disorder (PTSD).

In the biggest study of UK security personnel, city researchers interviewed 750 workers and found almost 40 per cent of them were showing symptoms of PTSD.

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The research has been led by Dr Risto Talas and Professor Mark Button, professor of criminology in the Institute of Criminal Justice Studies at the University of Portsmouth.

Prof Button said: ‘With almost 40 per cent of those surveyed exhibiting symptoms of PTSD, it leaves a very clear message that the issue of mental health is not currently being taken seriously by security managers.

‘There is an emerging picture of a failure by the security industry to address these issues.’

The private security industry has transformed in the last 50 years from a small niche sector to a huge global industry.

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In the UK alone, there are more than 350,000 licensed security guards, with many others working in the sector who don’t need a license.

Security guards tackle various roles, from patrolling public streets and protecting pubs and clubs to guarding sensitive sites like government buildings, courts, airports.

Researchers claimed security staff were often physically challenged, leading to anything from verbal abuse to violent assault.

In extreme cases, security operatives have been killed in the course of their duties.

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One security worker and former private contractor, who asked not to be named, told The News: ‘It’s a tough industry to be in. It is a thankless job. You’re always the enemy.’

The university’s research showed 64.6 per cent of security guards were verbally abused at least once a month while almost half reported threats of violence at least once a month.

And more than 30 per cent reported being assaulted while at work.

Prof Button said: ‘The research has revealed a worrying lack of support provided by the security companies.

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‘This must change and more research is required on what the security industry as a whole must do to address this issue before it becomes a larger societal issue, with added pressure on the limited mental health and wellbeing services provided by the NHS.’

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