PEOPLE seeking urgent help were delayed after vandals superglued the locks into a citizen’s advice office.
Val Kelly, bureau operations manager at Gosport Citizens’ Advice Bureau in Pavilion Way, said she arrived to the office and found the damage.
It has to have been a deliberate attack and the incident has effected the level of service we were able to provideVal Kelly
It mean that five people needing urgent advice had to wait for more than two hours to get help – and now the CAB has been left with a bill of more than £100.
Val said: ‘It’s not only the clients left standing outside, some had urgent questions, they had no choice other than to wait, but we had poor volunteers – they were left outside as well in the cold and it was very foggy.
‘It’s not ideal at all, quite apart from the cost.’
Three locks on the front door had been glued along with the rear fire door lock. An emergency locksmith was called but took an hour to arrive with staff and clients having to wait for the fire door to be in order before they could go in.
In all, five clients and six staff including volunteers were left outside in the cold.
Val added: ‘It has to have been a deliberate attack and the incident has effected the level of service we were able to provide on Monday morning.’
The damage was discovered on Monday, November 2 at around 8am and people could only access the building at around 10am.
The Gosport Voluntary Action building next door had also been targeted, Val said, with five of their volunteers waiting to get in.
Val said the bureau gives advice to people with money trouble facing bailiffs, people who had benefits stopped and other problems. She added: ‘We have clients attending needing urgent help with benefits, they want urgent advice with that.’
Hampshire police confirmed it had received a report of criminal damage at Martin Snape House.
A spokesman said the force was waiting to hear if CCTV was available.