MUM Cherish Pottinger has been left frustrated after moving into a house with a garden she feels is unsafe.
She moved into the property in Gosport in January having been told by her estate agent Eckersley White that the garden would be tidied up.
If I had known the garden was not going to be sorted, I would not have signed the tenancy.Cherish Pottinger
Before she signed the tenancy, Cherish raised concerns about it saying the wall was crumbling away, the shed was rotting and unstable and an electric cable ran the length of the lawn.
But more than six months later, nothing has been sorted and Cherish is forced to keep her back door locked to stop her children going out.
The 24-year-old, who lives at Parham Road, said: ‘If I had known the garden was not going to be sorted, I would not have signed the tenancy.
‘Before I moved in and signed any documents, I told them about the garden and how unsafe it is for my three young children.
‘Eckersley White said they would sort it so I paid my deposit and moved in.
‘But after months of me asking, nothing has been done and they are saying they can’t do anything.
‘I am paying a lot for a house with a nice-sized garden that I can’t even use.’
Cherish has been advised to move house but the wages of her and her partner Tony Morrill do not cover bills and putting money aside for another deposit.
She has made an official complaint to the firm.
‘I don’t trust them any more to do the garden so I just want my money back,’ she added.
‘I wanted to live here because my nan and grandad live a few doors down but now I want to move.
‘It isn’t unfair on my children to be stuck in the house when they should be playing in the garden.’
A spokesman from Gosport-based Eckersley White said he could not discuss the case due to confidentiality.
But he added: ‘We would like to make clear that our role is that of an agent: as such we are not in a position to directly sort any repairs without the consent of the landlord.
‘We’re really sorry the tenant is unhappy, as it is always our intention to ensure all parties are happy and satisfied.
‘We have done everything we can as an agent to assist all parties and address the issues.’