Care home boosted by positive CQC report

Albert Lodge in Southsea was rated good overall by the Care Quality Commission (CQC).

As part of a summer visit, the CQC considered if the home was safe, effective, caring, responsive and well-led. It was rated outstanding for being responsive.

The report said: '˜The service was exceptionally responsive to people's individual needs and wishes. This included innovative "family work" sessions, enabling people to achieve their potential. There was a strong ethos of inclusivity that was promoted by staff. Staff spoke very passionately about the service and it was evident they cared deeply about the people they supported. We received consistently positive feedback which showed us that people felt highly valued and respected.' 

The CQC also praised the home's care and support network.