Hospital says care standards are on the up after survey

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CARE at a Portsmouth hospital has improved, according to a survey done by inpatients.

The results of a Care Quality Commission have been released, which asked the views of adults who had stayed overnight as an inpatient at the Queen Alexandra Hospital, Cosham, in June 2012.

They were asked what they thought about aspects of the care and treatment they received.

Improvements have been seen on a range of criteria, including a better waiting list experience.

In 2011, the trust was scored 7.6, and the latest survey shows that this increased to 8.9.

Julie Dawes, director of nursing, said: ‘The quality of care and the patient experience provided has always been the highest priority of the trust.

‘The survey highlights a number of positive findings, and shows patients continued to rank our services highly.

‘We are proud to be achieving better than average, or average, performances on most of the categories looked at in this survey.

‘We continue to build upon these pleasing results and are making further improvements to our services to ensure the highest standard of care possible for all of our patients.

‘However we are not complacent.

‘We recognise we need to work on our lower scores and we already have an action plan in place to deal with these areas.’