WAKING up to the sound of a crying baby is a common enough occurrence for parents.
But young mum Heidi Bradshaw, of Gosport, got the shock of her life when she discovered why her 20-month-old son Theo was in tears.
If I had got to him any later who knows what could have happened?Heidi Bradshaw
Ms Bradshaw, 21, said she found a thick thread from a pillow Theo was sleeping on had detached and wound its way around the infant’s neck.
She said: ‘When I woke up I heard my little boy crying in his cot. I found that the cord from the pillow had wrapped around his neck quite extremely.’
Ms Bradshaw said she had to bite the thread off to free her son.
‘How is it possible that it could have unravelled like that?’ she said.
‘If I had got to him any later who knows what could have happened?
‘No mother should have to wake up to something like that.’
Ms Bradshaw said Theo was left with nasty red marks on his neck.
But what made matters even worse, she said, was the treatment she received from Kiddicare – the shop where she bought the pillow – after telling them about it.
‘I’m more upset by the way they have dealt with this,’ Ms Bradshaw said.
‘It’s been disgusting.’
Ms Bradshaw said Kiddicare sent someone to collect the pillow and the bedding, which she had bought as a set with a cot last August.
She said that after waiting for a week she got an e-mail from the company saying that she had not taken very good care of the pillow, and that it did not even look like a item from Kiddicare.
Ms Bradshaw said: ‘I was very distraught about it because I’m a single mum and of course I look after my son’s things. They said it had been sent off to be tested but I still haven’t heard anything back from them.’
Kiddicare’s head of quality assurance Jeremy Mace said the firm was working with the bedding set’s supplier to investigate the incident, and had ordered testing to be done.
Mr Mace said: ‘We are taking this incident very seriously and extend our deepest sympathies to Ms Bradshaw and her son. Quality and safety is of the highest importance to Kiddicare and we are committed to providing full feedback following the investigation and will keep Ms Bradshaw informed of our progress.’