Results of Hampshire GP questionnaire are revealed by NHS

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AROUND 34,000 residents in Hampshire were asked how they think GP services could be improved.

The questionnaire came as part of a new national survey which assesses patients’ experiences of NHS services.

The GP Patient Survey gives patients the opportunity to comment on their experience of their GP practice and some other NHS services.

Questions ranged from finding out patients’ experience of accessing care from their practice, making appointments, reception staff, as well as asking about other services such as dentistry and out of hours provision.

Among the results, it showed in Portsmouth 92 per cent of people said they were able to make an appointment that was convenient for them.

Ninety one per cent of people said they trust and have confidence in their GP

And 89 per cent of found the receptionists at the GP surgery helpful.

Julia Bagshaw, associate director of primary care for the primary care trust that covers Portsmouth, said: ‘The survey gives people the opportunity to give their feedback on services.

‘The results from this first survey have been great and show how well GP services are doing across the area.

‘The survey also provides really useful feedback for GP practices to discuss with their patient forums to identify areas they may need to look at to help them improve the experience patients have.’

To see the full report go to