Surprise care home inspections find faults

  • Inspection found medicines were not kept safe and meals not given properly
  • Care home owners vow to make changes
  • Lodge provides help for up to 85 older people
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A CARE home has been put into special measures after surprise inspections found a series of failings.

Woodcot Lodge, in Rowner Road, Gosport, is a nursing home which offers care to 85 older people, some who live with dementia.

We are very sorry the care at Woodcot Lodge did not meet the standards we expect all of our homes to provide

Spokesman for Four Seasons Health Care

After visiting the site on three separate occasions, the Care Quality Commission (CQC) gave it a rating of inadequate.

It means the home has six months to make improvements and must submit a plan of how these will be made to the CQC.

The spot inspections took place on March, 4, 5, and 12, this year.

The report highlighted the following problems:

n Risk assessments relating to people were not always completed and had not been updated as necessary.

n Staffing levels and the skills mix they had were not planned and organised to meet the needs of people.

n Staffing recruitment records did not detail all the necessary checks had been undertaken before staff started to work to ensure people were safe.

n The administration of medicines practices in the home were not safe.

n Some people did not have their nutritional needs taken into account and receive adequate support at meal times.

n Care plans were not personalised and did not provide detailed information to guide staff about the support a person needed.

The home is run by the company Four Seasons Health Care, which said in a statement: ‘The well-being of people entrusted to our care is our first priority and we are very sorry the care at Woodcot Lodge did not meet the standards we expect all of our homes to provide.

‘The improvement plan includes staff training and additional supervision to ensure our processes and procedures to support quality of care are strictly followed.

‘We’re using a recognised “safe staffing guide” to be sure there are always the right number and skills mix of staff on duty.

‘We’re committed to deliver person-centred care.

‘We are liaising closely with the Care Quality Commission and Hampshire County Council and we will keep residents and relatives fully informed of developments.’