Gill rolls up her sleeves and collects the bins

Gill Kneller from Havant Borough Council'JPNS-05-12-11-011
Gill Kneller from Havant Borough Council'JPNS-05-12-11-011
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ONE of Havant’s most senior council managers swapped her suit and laptop for a high-visibility vest and safety shoes as she joined a bin collection team.

Gill Kneller, the executive director at Havant Borough Council, did the rounds with the rubbish and recycling crews.

She said she loved being on the front line for a change.

Mrs Kneller wanted to join the crews in their daily duties to gain an insight into the challenges that face them – as well as find out their views on how the service is currently run and what improvements could be made.

Mrs Kneller said: ‘Being the executive director for this area doesn’t usually involve being hands on and on the front line, but I believe the experience has made me appreciate the work of my colleagues and helped me understand what a great job our collection crews do. They not only collect rubbish and recycling, but are also the eyes, ears and voice of Havant Borough Council.’

She added that the council provides around 200 services to residents and undertaking exercises such as these helps to give a better understanding of the services residents receive.