IT’S a home from home where businessmen on laptops sip coffee next to mums meeting for a natter over a tasty pastry.
The warm and welcoming ambience of Boswells, in the Meridian Centre, Havant has helped scoop it The News’ Cafe of the Year award.
Hundreds of customers voted the family-run business into the top spot of our latest readers’ choice award, with Browns Coffee House, in Fareham, and The Chocolate Lounge, in Copnor, coming a close second and third respectively.
Boswells’ customer Rachel Fuge, from Hayling, summed up why it is so popular.
She said: ‘I go to Boswells almost every day after I drop my daughter off at college. I have breakfast or a few cups of coffee and the staff always make me feel so welcome, they’re lovely.
‘They know my name, which is a nice touch. I’m disabled and most of the time I can manage. But if I can’t they help me.
The staff always make me feel so welcome, they’re lovely.Rachel Fuge
‘I’ve seen it here when it’s absolutely chock-a-block and they’ve been rushed off their feet but the staff are still always friendly.
‘They always greet you with a smile.’
The staff were over the moon to be presented with The News’ Cafe of the Year glass trophy.
Linda Gregory said: ‘I’m so happy that we’ve won.
‘Apart from the delicious food, we have a very special relationship with our customers.
‘All day long our regulars come in and we have banter and fun with them.
‘The team are all really happy to work together.
‘I personally used to like coming here before I worked here. It’s good teamwork.’
Boswells is run by three brothers from the Burn family.
It was founded in 1972 by their father Jeremy who built the business up from a small bakery.
Mr Burn died two years ago and staff have raised money for the Pancreatic Cancer Research Fund in his memory.
Son Tim said: ‘It’s great to be recognised for our team doing a fantastic job in a really tough environment.
‘There are a lot of branded coffee shops out there so this is a great achievement for all the staff.’
The Cafe of the Year award trophy has taken pride of place behind the counter.