It’s hard not to read the story we bring you today of Teresa Plummer and not have some sympathy for her.
The 77-year-old has been banned from her favoured bingo hall after an unseemly row over the quality of a festive lunch.
Teresa swore at staff at the bingo hall.
Something she openly acknowledges and apologies for.
She says it’s her only social outlet and the ban has left her marooned at home.
Her daughter Jackie even says it’s having a detrimental effect on her health.
Crown Bingo, which runs the hall, is being admirably open about the situation.
In fact, the general manager Gary Bell says Teresa could have been facing a six-month ban for her ‘offence’.
He says his primary duty of care is to his staff and other players, who shouldn’t have to put up with behaviour such as Teresa’s.
We can see that rules are rules.
They’re often there for a very good reason.
And, sure enough, this is one of them.
Why should anyone have to put up with abuse in the workplace?
If you imagine this in your office or factory, you can soon see why it would be a problem.
But it is the season of goodwill.
Teresa has acknowledged she was wrong.
She’s said sorry.
One only has to read the story to see the importance that getting out and about and playing bingo has for her.
So while we know Crown is right to lay down the law, maybe this is one occasion when it could let bygones be bygones and get Teresa playing again. Let’s hope so.