Missing silent minute raises shopper’s anger

Cascades Shopping Centre
Cascades Shopping Centre
  • Portsmouth shopping centre Cascades missed the minute of silence to 7/7 victims
  • Shopper was so cross she called to complain
  • Centre’s director apologises for the oversight
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A WOMAN was left fuming after a minute’s silence held in memory of the 7/7 victims went unnoticed at a Portsmouth shopping centre.

Sylvia Kendell was shopping in Cascades in Commercial Road when the minute of silence was due to be held at 11.30am.

I came home and I was really upset

Sylvia Kendell

The 61-year-old said she expected the centre’s management to make everybody aware of the minute, but nothing happened.

Ms Kendell, who lives in Cosham, said: ‘I ummed and ahhed about whether to go to Cascades because it was important to me to do that minute’s silence.

‘I looked at my watch just past 11am and I assumed there would be a Tannoy announcement.

‘When I next checked the time it was 11.33am.

‘I missed it by three minutes and no announcement was made. It was ridiculous. I came home and I was really upset.’

Ms Kendell said she tried to call Cascades to complain.

‘It made me so cross. I just think it’s a mark of respect.

‘I’m very fortunate that I didn’t lose anyone in the attack but a lot of people did.

‘Those people lost their lives to a terrorist organisation. It could have been anyone’s son or daughter.

‘For a big company like Cascades it’s disgraceful.’

Cascades centre director Rhoda Joseph said she was ‘deeply sorry’.

She said: ‘All I can do is to offer my profound apologies for the absence of the mark of respect for the minute’s silence.

‘It’s perfectly normal for the shopping centre to mark our respect for events of national tribute.

‘We did the Tunisia minute on Friday and we regularly do a minute for 9/11.’

Portsmouth City Council’s cabinet member for culture, leisure and sport Councillor Linda Symes said she thought it was essential to mark the anniversary of the attacks.

Cllr Symes said: ‘It’s important because otherwise these tragedies may be forgotten.

‘Those were people just going about their daily lives and they were killed by people who had no thought for them or their families.’

The attacks killed 52 people and left 700 more injured.