City council accredited for giving good customer service

AN AUTHORITY has been accredited for providing good customer service.

Friday, 20th May 2016, 6:00 am

Winchester City Council retained its status, originally given in 2015, as an organisation that meets the national standard following an independent inspection in April.

Sign up to our daily newsletter

The i newsletter cut through the noise

An assessor met staff from a number of teams, reviewed recent consultations and met customers, including at a workshop with housing tenants.

Cllr Stephen Godfrey, council leader, said: ‘This is a rigorous national assessment which gives the council an MoT on its service. I’m delighted the council continues to meet the standard for customer service excellence.’

The council covers Denmead, Whiteley, Bishop’s Waltham and Wickham.