A shopping centre has denied claims that visitors were unable to get out of its car park during a blackout in Portsmouth.
Power cuts affected homes and business across Portsmouth last night (November 19) between 8.55pm and 9.35pm.
Gunwharf Quays was one of the places hit by electrical outages – with the Vue cinema losing power.
On social media there were claims that vehicles were unable to leave Gunwharf Quays car park due to the power cut.
One person wrote: ‘Drivers parked at Gunwharf Quays shopping centre say they’re unable to leave due to the barrier being reliant on electricity.’
While another added: ‘Out for a birthday meal in Gunwharf Quays and the whole place on lock down.’
However Gunwharf Quays have denied that customers were ‘unable to leave’ and said that its security team was on hand to help visitors leave safely.
Yvonne Clay, Senior Marketing Manager at Gunwharf Quays, said: ‘Gunwharf Quays was affected by last night’s power cut for approximately 40 minutes.
‘Our security team was on hand with torches to ensure all customers were able to reach the car park and leave the centre safely.’
SSEN are currently investigating the cause of the power outage and has apologised for any ‘inconvenience caused’.